In the realm of Atlassian Jira Service Management (JSM), there are countless use cases that can be covered. Today, we are thrilled to highlight one of the most crucial and previously missing features in Jira – a real, Amazon-like shopping experience right within the customer portal. Thanks to Caelor's innovative new app Shoppie, this feature has become a reality, enabling users to create a shopping catalog using their JSM Assets.
Let's delve deeper into the remarkable features that Caelor's app brings to the table:
With JSM Premium, you possess a valuable resource in the form of Atlassian Assets. Caelor's app allows you to harness the power of these assets to construct a comprehensive shopping catalog. The attributes associated with your assets, such as price, name, and description, can be directly utilized within the catalog. But that's not all – you can also map additional attributes, such as RAM, Size, CPU, and Harddisk (e.g. for your hardware catalog), to provide customers with more detailed information.
Caelor's app boasts a sleek and modern interface that ensures a seamless shopping experience for your users. They can effortlessly browse through the shopping catalog, making it easy to find exactly what they are looking for. The flexibility of this app allows you to map any type of shop into the interface, catering to a wide range of products and services.
One of the most significant advantages of Caelor's app is its seamless integration with the native functionality of Atlassian Assets. This integration adds tremendous value and utility to the app, surpassing other solutions in the market. Suppose you already manage your asset catalog within Atlassian Assets – in that case, you can directly utilize the information from these assets to create your catalog for customers. The app's configuration seamlessly maps to a request type, presenting customers with an intuitive interface in a pop-up window when they select the corresponding request type.
By combining the power of Atlassian Jira Service Management and Caelor's app Shoppie, you can elevate your customer portal to new heights. The ability to offer a real shopping experience within JSM is a game-changer, enhancing customer satisfaction and streamlining service delivery.
Contact us today to embrace this innovative solution and unlock the full potential of your Jira instance today!