We have some exciting news to share!
Over the last few months, our team has been working hard to become officially ITSM Specialized. Our investment to become ITSM accredited, our unique offering of Atlassian services and the successful completion of projects from well-known customers have helped us achieve this award.
We are proud to announce that we have now received the distinction of an official Atlassian ITSM Specialization Partner and we now hold all three specializations that Atlassian has to offer! In addition to this amazing accomplishment, we can also proudly announce that we are the first Atlassian partner with headquarter in Germany with all three specializations! This also includes being the first in Turkey, Croatia, BiH and UAE that have specializations for ITSM, Agile at Scale, and Cloud. What an incredible achievement!
With this specialization, we have reached a major milestone and are pleased that our high-quality services are recognized by Atlassian through our extensive know-how.
With our qualified staff in the areas of Sales, Technical Sales, and Technical Delivery, we are able to implement ITSM solutions with the industry standard best practices at the highest level.
Requirements to become ITSM Specialized
Being ITSM Specialized is not only about what we have achieved in the Atlassian ecosystem. It is a complete specialization that also requires the partner to complete ITIL courses, receive ITIL certifications, and close huge sales deals which serve thousands of customers!
In order to become ITSM Specialized, we have invested in our processes and consultants to improve their knowledge of ITIL and have received several ITIL certifications.
But knowledge is not enough to become ITSM Specialized. We have also worked with numerous enterprise customers to close deals and deliver ITSM Projects across the globe.
What does it mean to be ITSM specialized?
As a specialized ITSM Partner, we can seamlessly implement the following services:
Manage ITSM projects end to end with helpful workshops, careful planning, successful implementation, training, and roll-out support
Offer customized services for training agents and customers
Integrate products to meet business requirements and create a seamless customer experience
Ability to adapt best practice ITIL workflows and processes to the way organizations work
Facilitate daily work through automation to ensure customer success
Transform enterprises to become digital
Even in the case of unexpected and complex requirements, an ITSM-specialized Atlassian partner can react quickly and provide case-specific solutions.
We are particularly pleased to have exceeded some of the requirements, such as the number of people trained and certified, which must be achieved for this certification. We would like to thank our customers as well as Atlassian for their trust and are now ready to work on further projects and goals and to successfully grow together.
Interested in reading about our Cloud Specialization, simply click here to read all about it!
Every day is a success with venITure, and we are now ITSM specialized. What’s next? Learn more about implementing ITSM with venITure on our website or contact us to get detailed information from our qualified consultants.