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Expert insights and updates from the Atlassian world and more

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Jira Service Management

Why you should clean up your Jira and Confluence Instance - your Checklist

Jira and Confluence boast exceptional organizational and collaborative features. However, like many other tools, they can get a bit chaotic after...

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Discover the power of Customer Notification Logs in JSM

Are you a project admin and have the problem, that your customers sometimes miss invitations to projects or important updates on their requests? Then...

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Asset Management in JSM made easy with Shoppies "My Assets"

As the quantity of assets in a company grows, it can become difficult to manage and track them effectively while maintaining a high service level....

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Atlassian welcomes AirTrack and unveils Innovations for Jira Service Management

Big news announcement at the High Velocity event in Melbourne! Atlassian's acquisition of AirTrack is turning heads, promising to revamp their asset...

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JSM News Wrap-up - External Help Resources, Schemas & Customer Notification Logs

Exploring the Latest Enhancements in Jira Service Management Atlassian is on a roll, introducing some exciting updates to Jira Service Management...

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AI-Powered IT Service Management - Atlassian Intelligence Intents

The ability to adapt quickly and be agile is crucial for success in today's business world. AI technologies like ChatGPT are revolutionizing...

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JSM Wrap-up August - Atlassians virtual agent, User security & more

Exploring the latest enhancements in Jira Service Management August proved to be a bustling yet productive month for Atlassian, particularly on the...

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Game-Changer in Jira: Seamless Shopping Experience with Shoppie

In the realm of Atlassian Jira Service Management (JSM), there are countless use cases that can be covered. Today, we are thrilled to highlight one...

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JSM Wrap-up July - What's new in Jira Service Management?

New Jira Service Management features and updates Today, we're going to take a look at some of the major changes in Jira Service Management that took...

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User and Group Management with Jira Service Management

We're making your service desk even better! Easily manage users and groups within your Jira Service Management Project. Introducing our brand new...

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