Centralized User Billing in the Atlassian Cloud

Efficiently organizing thousands of users can be a real challenge for IT administrators. Keeping track of them across multiple Atlassian products can quickly become overwhelming, leading to unauthorized access, unnecessary licensing costs, and product disruptions.

It is essential for administrators to maintain a centralized view to install the right security measures and make informed data-based decisions. Using the Atlassian Cloud Enterprise variant for Jira Software, Service Management and Confluence it is possible to obtain this control via a central interface.

With the Cloud Enterprise solution, multiple instances of each Atlassian product can be deployed to address complex business challenges such as data separation or organizational environment customization.

Centralized User Billing is only available in the Enterprise version of Atlassian Cloud. With this feature, it is possible to pay once for a user and give them access to multiple instances. It is also possible to optimize the cost of the Marketplace Apps, as you only need to buy them for specific instances instead of purchasing the license for all users in an area.

For example, if you want to give a user access to multiple Atlassian instances of Jira Software, Confluence and Jira Service Management, you pay once for each product in the Enterprise version and can use multiple instances. With any other version, you pay individually for each product and thus pay twice if you want to separate a product into two instances.

If your organization has an Enterprise plan, it is still possible to subscribe to additional Standard or Premium plans to facilitate collaboration with third-party providers or to segregate data.

Enterprise plans are billed annually based on the number of users. However, since Enterprise plans include multiple instances of a product, users can have access to a variety of Atlassian products at no additional cost.