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Expert insights and updates from the Atlassian world and more

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ITSM (3)

External import tool for JSM Insight - Importing data into Insight is now much easier and safer than ever before!

But first, let’s address the elephant in the room In today's world, most companies struggle to keep track of their IT Assets. This leads to longer...

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ESM with Atlassian for all Teams

Enterprise Service Management - also known as ESM - is the extension of IT Service Management (ITSM) principles to enable better service delivery for...

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Struggling to manage your service desk customers?

Atlassian is here to help you In today's world, a lot of big companies are struggling to manage their customers. With Atlassian Jira Service...

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Atlassian announced the availability of Forge for Jira Service Management

Atlassian's recent announcement opens new gates: Jira Service Management extension points are now available for Forge! With this change, it is now...

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The integrated knowledge base in Jira Service Management

Atlassian announces the integration of a native knowledge base into Jira Service Management. The knowledge base is operated by Confluence and offers...

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Enterprise crisis management with Jira Service Management

An organizational crisis is a single event or series of events that cause significant disturbances to an organization’s workflow, information flow,...

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