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Stephanie Gaye: Jul 11, 2023 1:41:55 PM
Efficiently organizing thousands of users can be a real challenge for IT administrators. Keeping track of them across multiple Atlassian products can...
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Deniz: Jul 10, 2023 1:41:10 PM
The Service Catalog A central tool in the IT Service Management world is the service catalog. Atlassian's Jira Service Management is a robust and...
Deniz: Jul 7, 2023 11:41:40 AM
New Jira Service Management features and updates June was definitely a busy month for Atlassian on Jira Service Management front. We have been...
Deniz: Jun 19, 2023 10:53:54 AM
Managing user licenses and determining the number of active agents in Jira Service Management (JSM) is crucial when organizations transition to the...
Deniz: Mar 14, 2023 1:45:00 PM
Atlassian, a leading provider of collaboration and project management software, recently released a new update to their Jira Service Management (JSM)...
Deniz: Nov 2, 2022 6:34:25 PM
Most service companies in today's world are in the business of providing some kind of service to their clients. Hardware, software, licenses,...
Deniz: Sep 30, 2022 1:25:14 PM
We are moving to the Cloud! We live in a digitalized world, where technology is evolving faster every day. And it is more important than ever to have...
Deniz: Sep 30, 2022 1:24:09 PM
Many of our customers come to us with the desire or requirement to be able to automatically back up their Jira cloud data. However, Atlassian...
Deniz: Sep 27, 2022 4:01:06 PM
But first, let’s address the elephant in the room In today's world, most companies struggle to keep track of their IT Assets. This leads to longer...
Deniz: Sep 27, 2022 1:49:38 PM
Enterprise Service Management - also known as ESM - is the extension of IT Service Management (ITSM) principles to enable better service delivery for...
